the hazelton hotel

The concierge at The Hazelton Hotel quietly delivers a bottle of champagne to a guest’s suite—an unspoken acknowledgment of a milestone mentioned only in passing during check-in. This moment, marked by thoughtful anticipation, typifies the guest experience at this Toronto property, where 77 spacious rooms balance privacy with attentive service.

The Hazelton Hotel has received a 2025 Global Recognition Award, an honor that underscores its standing among respected international hospitality destinations. This recognition reflects consistent achievement, building on its status as Canada’s only Forbes Five-Star independent luxury boutique hotel. The hotel’s placement as #1 in Canada and #5 worldwide in Condé Nast Traveler’s 2023 Readers’ Choice Awards is a clear indication of its sustained guest satisfaction and operational standards.

Located in Toronto’s Yorkville neighborhood, The Hazelton Hotel has established itself in the city’s social and cultural scene since opening in 2007. Its recognition as TripAdvisor’s #1 hotel in Canada for five years running and its inclusion as the sole North American property on the global Top 25 list demonstrate a steady commitment to quality. High occupancy rates and top guest satisfaction scores further confirm its reputation among boutique luxury hotels.

Thoughtful Service and Distinctive Features

The Hazelton Hotel’s main strength is its ability to anticipate guest preferences, creating a sense of familiarity and ease. Staff maintain detailed records of returning guests’ likes and dislikes, from pillow types to reading materials, ensuring each stay builds on previous visits. A low staff turnover rate contributes to this continuity, enabling team members to develop a genuine rapport with guests.

Concierge services at The Hazelton go beyond standard recommendations, offering guests access to local events and experiences not widely available. During the Toronto International Film Festival, the hotel’s Norman Jewison Cinema is used as a private venue for industry screenings, equipped with advanced projection technology. This 25-seat cinema is a notable example of the hotel’s efforts to provide amenities that set it apart from other properties.

The Hazelton is also recognized for its pet-friendly approach, offering dog-walking and grooming services. Environmental initiatives, such as Tesla charging stations and a green roof, reflect a commitment to sustainability. The use of eco-certified cleaning products and recyclable amenities appeals to guests who value environmental responsibility alongside comfort.

Accommodations and Design Approach

The Hazelton Hotel’s 77 rooms and suites are among the most spacious in Toronto, with luxury king rooms measuring about 600 square feet and deluxe rooms starting at 465 square feet. The Bellair Suite, at 1,860 square feet, offers an 800-square-foot living area, a private balcony, and views of Yorkville Avenue. French doors and Juliet balconies in each room provide access to fresh air and natural light—an uncommon feature in city hotels.

Designed by Yabu Pushelberg, the interiors blend Hollywood-inspired elements with a modern aesthetic. Bathrooms feature galaxy-green granite, heated floors, rainfall showers, and in-mirror televisions. Custom furnishings and a pillow menu allow guests to tailor their comfort, while in-room technology includes large 4K televisions and tablet-based service controls.

Guest feedback consistently notes the attention to detail. One guest shared: “Everything was top-notch, from valet service to in-room dining, housekeeping, and the front desk. We were greeted with a personalized note, a box of chocolates, and a bottle of wine in our beautiful luxury room.” Amenities such as Nespresso machines, L’Occitane bath products, and 24-hour room service provide a comfortable and convenient stay.

Culinary Program and Dining Experiences

ONE Restaurant, led by chef Mark McEwan and executive chef Darby Piquette, is central to the hotel’s culinary identity. The restaurant’s approach is rooted in simplicity and seasonality, with Chef Piquette noting: “Our style at ONE is founded on simplicity, delivering the goods with minimal fuss and maximum flavor.” Menus change monthly to highlight local ingredients, with dishes such as lobster carbonara and beef short rib in red wine reduction.

ONE’s sourcing strategy involves partnerships with local suppliers, including 100KM Foods, to ensure ingredients are fresh and regionally produced. Chef McEwan’s emphasis on organic and heritage products supports quality and local agriculture. The restaurant’s wraparound patio is a popular spot for outdoor dining in Yorkville, offering a relaxed environment for guests and locals alike.

ONE Bar offers a menu of cocktails made with fresh ingredients and house infusions, as well as a selection of Scotches and Cognacs. The bar’s sangria and seasonal cocktails are guest favorites. Late-night dining is available, with a menu that maintains the restaurant’s standards for quality and presentation at any hour.

Wellness and Guest Well-Being

The Spa by Valmont is a key part of The Hazelton’s wellness offering, featuring four treatment rooms, a steam room, and manicure and pedicure stations. The spa’s Valmont products provide guests access to advanced skincare treatments, including those from the brand’s Primary Collection. Signature facials and therapies are designed to address a range of guest needs in a calming environment.

Recreational facilities include a two-story heated saltwater pool and a 24-hour fitness center with contemporary equipment. The spa’s design, with light colors and natural materials, creates a sense of openness and calm. Relaxation areas near the pool and spa offer spaces for guests to unwind or socialize.

Wellness programming includes personalized fitness consultations and in-room massage services. The hotel’s Yorkville location provides easy access to cultural attractions, and the rooms are equipped with hypoallergenic bedding and soundproofing to promote restful sleep. Environmental initiatives further support guest well-being and align with broader sustainability goals.

The Hazelton Hotel’s recognition with a 2025 Global Recognition Award highlights its ongoing focus on consistent quality and thoughtful service. As the property continues to adapt and refine its offerings, guests can expect a reliable standard of comfort and attention to detail. For travelers seeking a boutique hotel experience with a focus on personalized service and practical amenities, The Hazelton Hotel remains a strong choice in Toronto’s hospitality sector.