The Dolder grand

In the early hours, as Lake Zurich’s surface reflects the first signs of daylight, guests at The Dolder Grand observe a subtle shift from night to morning—an experience that demonstrates the hotel’s careful blend of history and modern updates. This daily view, seen from the hotel’s expansive windows, helps explain why The Dolder Grand has received a 2025 Global Recognition Award. In a field where expectations keep rising, this recognition highlights the hotel’s steady record in guest satisfaction, environmental responsibility, and practical innovation.

The Dolder Grand’s reputation is reflected in tangible results, including a 9.6 out of 10 guest rating and its selection as Switzerland’s top city hotel by “Die 150 Besten Hotels der Schweiz 2025/26.” Its sustainability efforts, such as EarthCheck Gold Certification and a commitment to 100% renewable electricity, show a thoughtful approach to responsible hospitality. These elements and consistent service help the hotel distinguish itself in a competitive environment.

What defines the guest experience is a service culture that values anticipation and discretion. General Manager Markus Granelli notes, “We strive to deliver the best and most personalized service we can, and we see technology as a facilitator to empower our teams in a way that will help guests get the most out of their stay.” This approach is clear in the concierge team’s attention to detail, supported by digital tools that help staff remember guest preferences and requests. With four Golden Key Les Clefs d’Or Suisse concierges, including the Swiss chapter president, the team ensures that tailored recommendations and arrangements are a regular part of the experience.

Architectural Approach and Accommodations

The Dolder Grand’s 175 rooms and suites combine historic features with modern comforts. The Norman Foster-designed wings use large windows to showcase Lake Zurich and the Alps views. At the same time, the main building preserves original architectural details such as marble columns and broad staircases. At 83 square meters, Superior Suites provide living and sleeping areas, fireplaces, private balconies, and in-room saunas, with butler service available for added support.

The design reflects Switzerland’s blend of tradition and progress. The restored facade and energy-efficient interiors allow the property to operate with 75% less energy per square meter than before the renovation. Bathrooms are finished in white marble, with heated floors and rainfall showers, while amenities from Kerstin Florian add comfort. Guests often mention the rooms’ quiet setting and thoughtful layout, with one noting the “highest standards of architecture and technology” in suites overlooking the lake.

Modern technology is included in a way that supports, rather than overwhelms, the guest experience, with automated controls, quality entertainment systems, and reliable connectivity. The Terrazza Suite, at 390 square meters, is designed for longer stays and families, offering a residential feel. Across all room types, the focus is on privacy, comfort, and clear views of the surrounding landscape.

Culinary Program and Dining

The Dolder Grand’s dining options combine international and local influences. The Restaurant, led by Chef Heiko Nieder, holds two Michelin stars and 19 GaultMillau points. Nieder’s menu features dishes such as Breton lobster with green curry vinaigrette and “hot and sour” langoustine, combining classic techniques with modern flavors. Sommelier Katharina Sarrot selects wine pairings to complement the tasting menus, adding to the overall experience.

The hotel operates five distinct restaurants. With 15 GaultMillau points, Restaurant Saltz serves urban cuisine using local ingredients and is recognized for its breakfast offerings. Mikuriya, a Japanese omakase venue, provides an 18-course experience for up to eight guests, with dishes featuring king crab, scallops, and wagyu beef. These venues focus on quality and consistency.

The annual Epicure festival brings together international chefs for collaborative dinners and classes, strengthening The Dolder Grand’s ties in the culinary community. The event, started by Nieder in 2014, features respected chefs from Switzerland and abroad, giving guests access to various culinary perspectives while supporting local producers and suppliers.

Wellness, Recreation, and Social Spaces

The Dolder Grand’s 4,000-square-meter spa offers many facilities, including a pool with lake views, separate spa areas for men and women, and a Japanese-style sunburn relaxation area. Treatments are organized around four themes—Relax, Beauty, Vitality, and Detox—and use products from brands such as La Prairie and Dr. Burgener. The spa’s design, by Foster + Partners, uses natural materials and filtered light to create a calm setting.

Guests can access nearby recreational facilities, including golf, tennis, and seasonal ice skating, as well as hiking trails in the Adlisberg forest. The hotel’s shuttle service and proximity to the Dolderbahn cog railway make it easy to reach Zurich’s cultural sites. The concierge team arranges private tours and seasonal activities, drawing on their local knowledge and connections.

The Canvas Bar & Lounge, redesigned in 2024, serves as a social space. Head Bartender Matthieu Doucet offers signature cocktails in a setting that features works by artists such as Andy Warhol and Salvador Dalí. The bar’s design and art collection encourage guests to relax and enjoy, making it a gathering place for locals and visitors.

The Dolder Grand’s recognition with a 2025 Global Recognition Award highlights its ongoing focus on quality, sustainability, and guest satisfaction. By combining historic architecture, attentive service, and a practical approach to innovation, the hotel appeals to travelers seeking comfort and authenticity. Looking forward, The Dolder Grand continues to improve its offerings, aiming to ensure that each visit provides a reliable and memorable experience for guests worldwide.