AbdulSamad Mohammed has been recognized with a 2025 Global Recognition Award for his exceptional achievements in leadership, innovation, service, and mentoring within the information technology sector. Over more than a decade, AbdulSamad has played a pivotal role as the technical leader for Domino’s Pizza’s global platform and site reliability group, where he has guided the organization through complex technological changes while ensuring the seamless operation of one of the world’s busiest restaurant platforms. His influence extends beyond technical execution, shaping the culture and future direction of mission-critical infrastructure that supports millions of users and billions in revenue worldwide.

Strategic Leadership and Lasting Influence

AbdulSamad’s leadership is defined by his ability to anticipate and address the evolving needs of a global enterprise, consistently delivering results that reflect a deep understanding of technology and business priorities. He designed and implemented Domino’s first comprehensive migration to Kubernetes and infrastructure-as-code, modernizing every core business, including ordering, store reporting, and franchise analytics, while maintaining uninterrupted daily operations that process hundreds of thousands of orders daily. His careful management of a zero-downtime, overnight migration for Domino’s high-visibility sales-reporting database protected franchise revenue reporting. It established new reliability standards, resulting in annual performance awards and accelerated compensation milestones.

His approach to team leadership centers on empowering others and fostering a culture where creativity and ethical decision-making are highly valued, leading to consistently high marks for integrity and innovation in leadership assessments. Team members and mentees have described him as the primary leader for navigating complex challenges and driving sustainable improvements, leading to double-digit performance gains and significantly reducing infrastructure outages. The organization continues to benefit from his strategic vision as he creates an environment where continuous improvement is expected and excellence is shared among all contributors.

Innovation, Service, and Operational Excellence

AbdulSamad’s career is marked by his introduction of full-stack automation tools such as Puppet and Ansible, which reduced server build times from days to under 30 minutes and nearly eliminated configuration drift. Deploying unified observability platforms-including Splunk and Grafana-Prometheus-enabled real-time correlation of application, operating system, and infrastructure signals, resulting in a more than 40 percent reduction in mean-time-to-root-cause. Storage modernization initiatives, such as migrating 10 terabytes of data to Pure flash storage, removed performance bottlenecks and established reusable practices that have been adopted throughout the organization.

His contributions to service reliability directly protect revenue streams and enhance the customer experience for a brand that serves over 18,000 restaurants globally, as he virtualized key systems, strengthened security to meet SOX and PCI compliance, and embedded site reliability engineering practices that reduced unplanned infrastructure outages by over 35 percent year-over-year. Business teams can now confidently launch new menu promotions and e-commerce features, knowing the platform can scale as needed. Earlier roles in telecom and insurance highlight his ongoing commitment to service continuity, ensuring the availability of policy-administration and cellular-billing systems relied upon by millions of users.

Mentoring and Enduring Contribution

AbdulSamad’s commitment to mentoring has amplified his impact across the organization, as he leads weekly learning sessions and code reviews that guide junior engineers in Linux internals, automation scripting, and site reliability engineering methodology. Many of his mentees have advanced from support roles to lead-engineer positions, expanding the organization’s capacity for innovation and technical excellence. His mentoring approach is structured and inclusive, focusing on frameworks that support the career growth of a diverse range of talent.

Mentees consistently highlight his effectiveness in supporting professional growth and building a culture of continuous learning, as his development of mentoring programs has had a measurable effect on organizational and industry talent development. Those who have benefited from his guidance often credit their progression into leadership roles to his support, which reflects his belief that “excellence multiplies when it is shared.” The sustained success of those he has mentored, along with the broader improvements that have followed, ensures that the influence of his work will continue for years to come.

Final Words

AbdulSamad Mohammed’s recognition with a 2025 Global Recognition Award demonstrates his world-class achievements in leadership, innovation, service, and mentoring. His strategic vision and technical expertise have modernized essential business platforms. At the same time, his dedication to service reliability and talent development has created lasting value for his organization and the wider industry. AbdulSamad exemplifies the standards of excellence that the Global Recognition Awards seek to acknowledge, serving as a model for aspiring leaders and innovators everywhere.