With over 19 years of rich industry experience, Ravi Jagadish has established himself as a Data Engineering Manager at a Fortune 500 Company in the FinTech Industry based in Virginia, USA. Renowned for his result-oriented approach, Jagadish has built and managed enterprise-level applications and solutions across various domains, including Banking, Medical Devices, and Peripheral device sectors. His career journey has seen him transition from roles such as Quality Analyst and Business Analyst to Team Lead, Test Lead, and now, as a People Manager. In every role, his focus has been on fostering agile, high-performance teams dedicated to aligning business priorities with customer satisfaction while adhering to strict SLAs and compliance frameworks.

At the forefront of Site Reliability Engineering for mobile and web banking applications, Jagadish led a dynamic team ensuring the seamless operation of platforms used by approximately 40 million users monthly. His leadership focused on user-centric solutions and continuous system optimization, contributing to the resilience and performance of both mobile and web platforms and empowering engineers to maintain high operational standards. This commitment resulted in achieving platinum resiliency for the platforms, with a robust 15-minute recovery time objective (RTO), far surpassing enterprise SLA standards through rigorous performance monitoring, adept incident response, and strategic cybersecurity partnerships.

In the realm of Vulnerability Management, Jagadish played a crucial role overseeing vulnerabilities on Mobile Banking Platforms hosted in the AWS Cloud. He was instrumental in addressing and remediating Static Code Analysis (SCA) and Static Application Security Testing (SAST) vulnerabilities and ensuring regular patching of containers for vulnerabilities, maintaining high security and compliance standards.

Jagadish also led the development and deployment of the Customer Activity Logging application, enhancing the company’s responsiveness to customer issues by 60% and successfully migrated the Customer Audit logging application to the AWS cloud, showcasing strategic foresight and cost efficiency.

His data management skills were highlighted through the implementation of the Enterprise Data Lake initiative, streamlining the company’s data management procedures and earning multiple Spot Awards for contributions to the project. Furthermore, Jagadish’s leadership extended to crafting a user-friendly Wiki Interface, improving the efficiency of the Level 2 Support team, and establishing a top-performing Level 2 Support Engineering team, showcasing his commitment to talent cultivation and continual progress.

Jagadish’s efforts in cloud cost optimization led to a significant reduction in costs, and his active participation in talent acquisition and hackathons underscores his dedication to the industry’s advancement.

Ravi Jagadish’s dedication to operational excellence and improvement has been consistently recognized with several Spot Awards, celebrating his impactful contributions across various aspects of his professional journey.