Overview of our process

Entry is quick and simple.

Create your business profile, and then have the ability to login, save and complete your application at any time.

There is a $298 + GST administration fee, with no additional hidden costs and no complicated criteria, such as confidential Financials or Business Plans, as we believe they are irrelevant to the way a business approaches their customer service philosophy.

The awards are conducted across different industry categories that run at different times of the year, so check the closing dates. If your business doesn’t fit into one of the categories, we will add a category for you.

The Awards are based entirely on Customer Service ratings which are scored on feedback from your own customers. All you have to do is create your business profile, and provide:

• Referee details: names and contact numbers for four customers and a trade supplier
• Payment of the administration fee.

Your customers determine the results. They are asked to rate their answers to each question and a percentage score is given to the total.
If your business has multiple offices or franchise outlets you are encouraged to enter each office separately.

If the offices are location based with different staff at each, we must be able to assess the customer service delivery of each particular office and its staff. In this scenario we offer corporate packages, speak to us to find out more.

Entry is quick and simple.

Create your business profile, and then have the ability to login, save and complete your application at any time.

There is a $298 + GST administration fee, with no additional hidden costs and no complicated criteria, such as confidential Financials or Business Plans, as we believe they are irrelevant to the way a business approaches their customer service philosophy.

The awards are conducted across different industry categories that run at different times of the year, so check the closing dates. If your business doesn’t fit into one of the categories, we will add a category for you.

The Awards are based entirely on Customer Service ratings which are scored on feedback from your own customers. All you have to do is create your business profile, and provide:

• Referee details: names and contact numbers for four customers and a trade supplier
• Payment of the administration fee.

Your customers determine the results. They are asked to rate their answers to each question and a percentage score is given to the total.
If your business has multiple offices or franchise outlets you are encouraged to enter each office separately.

Entry is quick and simple.

Create your business profile, and then have the ability to login, save and complete your application at any time.

There is a $298 + GST administration fee, with no additional hidden costs and no complicated criteria, such as confidential Financials or Business Plans, as we believe they are irrelevant to the way a business approaches their customer service philosophy.

The awards are conducted across different industry categories that run at different times of the year, so check the closing dates. If your business doesn’t fit into one of the categories, we will add a category for you.

The Awards are based entirely on Customer Service ratings which are scored on feedback from your own customers. All you have to do is create your business profile, and provide:

• Referee details: names and contact numbers for four customers and a trade supplier
• Payment of the administration fee.

Your customers determine the results. They are asked to rate their answers to each question and a percentage score is given to the total.
If your business has multiple offices or franchise outlets you are encouraged to enter each office separately.

If the offices are location based with different staff at each, we must be able to assess the customer service delivery of each particular office and its staff. In this scenario we offer corporate packages, speak to us to find out more.

Entry is quick and simple.

Create your business profile, and then have the ability to login, save and complete your application at any time.

There is a $298 + GST administration fee, with no additional hidden costs and no complicated criteria, such as confidential Financials or Business Plans, as we believe they are irrelevant to the way a business approaches their customer service philosophy.

The awards are conducted across different industry categories that run at different times of the year, so check the closing dates. If your business doesn’t fit into one of the categories, we will add a category for you.

The Awards are based entirely on Customer Service ratings which are scored on feedback from your own customers. All you have to do is create your business profile, and provide:

• Referee details: names and contact numbers for four customers and a trade supplier
• Payment of the administration fee.

Your customers determine the results. They are asked to rate their answers to each question and a percentage score is given to the total.

If the offices are location based with different staff at each, we must be able to assess the customer service delivery of each particular office and its staff. In this scenario we offer corporate packages, speak to us to find out more.